Certainly! Here’s a comprehensive Refunds and Returns Policy tailored for TavareFrames.com:
Refunds and Returns Policy
Effective Date: June 29, 2024
1. Returns
We want you to be completely satisfied with your purchase from TavareFrames.com. If you are not satisfied for any reason, you may return the eyewear product(s) purchased from us under the following conditions:
2. Eligibility
2.1 Timeframe: You may initiate a return within 30 days from the date of delivery.
2.2 Condition: The eyewear must be in its original condition, unworn, and in its original packaging with all tags attached.
3. How to Initiate a Return
To initiate a return, please follow these steps:
3.1 Contact Us: Send an email to javontwelch@gmail.com with your order number and the reason for your return.
3.2 Approval: We will review your request and notify you of the approval or rejection of your return.
3.3 Return Shipping: If approved, we will provide you with a return shipping label or instructions on where to send the product. You are responsible for the cost of return shipping unless the return is due to our error (e.g., wrong item shipped).
4. Refunds
4.1 Refund Process: Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
4.2 Refund Timeframe: If approved, your refund will be processed, and a credit will automatically be applied to your original method of payment within 5-7 business days.
5. Exchanges
We currently do not offer exchanges. If you need a different size or style, please initiate a return for a refund and place a new order.
6. Contact Us
If you have any questions about our Refunds and Returns Policy, please contact us at:
Simply JW LLC
Email: javontwelch@gmail.com
Address: 1880 SW Hickock Ter, Port St Lucie, FL 34953
This Refunds and Returns Policy aims to provide clear guidelines for customers while ensuring fairness and transparency. It outlines the process for initiating a return, conditions for eligibility, refund procedures, and contact information for customer support. Adjustments may be needed based on specific legal requirements or changes in your business operations over time.